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Notes from the team. Short posts about the operational problems we see day-to-day, the product calls we're making, and what early customers are telling us.What we're building and thinking about.

Operations31 May 20264 min readBy Andrew Longman

Work Instruction vs SOP: What's the Difference?

An SOP describes the whole process for a task. A work instruction spells out exactly how to do one step inside it. Here's how they fit together on a real shop floor, and when to write each.

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Operations20 Feb 20265 min read

Why Your Manufacturing Documentation is Already Out of Date

Monday, 6:15am. Sarah pulls up the assembly procedure for Line 3. Three weeks ago, your engineering team cut 15% off the cycle time with a new fixture design. Sarah's screen shows the old method.

By AndrewRead
Operations13 Feb 20264 min read

What Happens When Your Best Machinist Retires?

Your best machinist is retiring in six months.

By Andrew LongmanRead

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